Trusted Trade • Facilitation Official Programme Portal

Faster, safer and more predictable cross-border trade with AEO

The AEO Programme recognises entities with strong compliance, secure supply-chain practices and efficient Customs procedures, enabling eligible facilitation benefits.

Tiers
T1 / T2 / T3 / LO
Choose the right track
Deferred Duty Facility
EMI
Till 31.03.2028
Resources
Circulars & SOPs
Searchable library
Support
Helpdesk
Queries & tracking
What is AEO?
Explainer
Why it matters
Priority facilitation for trusted operators; stronger supply chain assurance.
Who should apply
Importers, Exporters, Custodians, Customs Brokers, and other International Supply Chain stakeholders.
Discover

AEO in brief

A trusted-trader programme recognising entities with strong compliance record and supply-chain security.

Objectives
  • Enable faster and predictable clearances for compliant operators.
  • Strengthen supply chain security and internal controls.
  • Build trusted partnerships between trade and Customs.
Legal basis

Notifications, Circulars, and Public Notices as issued by CBIC.

Who it’s for

Eligible roles in the supply chain

Apply based on your business activity and readiness. The portal will guide tier selection and document checklists.

Importers / Exporters
Manufacturers and Traders involved in Customs-related international supply-chain activities.
Logistics
Logistics service providers, CFS, Customs Brokers, Carriers, Freight Forwarders, Warehouse Operators and other eligible international supply-chain participants.
New to AEO?
Take the readiness self-check and get a recommended tier
Start self-check
Benefits & Tiers

Choose the right tier — unlock trusted trade benefits

Four tracks cover different maturity levels and supply chain roles. Compare at a glance and explore detailed tier pages.

AEO T1
Entry tier
Tier
  • Faster clearances
  • Reduced inspections
  • Priority facilitation
AEO T2
AEO T1 Benefits +
Tier
  • Additional facilitation
  • Deferred Duty Benefits
  • MRA Benefits
AEO T3
AEO T2 Benefits +
Tier
  • Maximum facilitation
  • 100% Bank Guarantee Waiver
  • Top Priority in Container Scanning
AEO LO
Logistics operators
Tier
  • Waiver of Bank Guarantee
  • Faster Approvals
  • Fee Waivers
Benefits highlights
Facilitation
Priority facilitation
Reduced routine examinations and faster processing for certified entities.
Predictable trade
Greater certainty, fewer delays, and better planning for supply chains.
Trusted partnership
Recognition of robust compliance, security, and internal controls.
Better service for MSMEs
Relaxed eligibility criteria, additional Bank Guarantee benefits.
Apply

Guided application journey

1
Apply
Create profile, pick tier, submit application with documents.
2
Validate
Verification and validation of compliance, controls, and security practices.
3
Certify
Certification decision and issuance of AEO certificate.
4
Monitor
Ongoing compliance and post-certification obligations; renewals and updates.
Voices

Testimonials

Read testimonials from AEO members and stakeholders, sharing their experiences and the benefits of participating in the Authorized Economic Operator (AEO) Programme.

Om Saptarshi International Service Pvt Ltd extends sincere gratitude to the DIC for the timely renewal of our AEO-LO certification. Your professionalism and proactive approach highlight Indian Customs' dedication to trade facilitation. As a Customs Broker, this certification boosts our credibility, operational efficiency, and client trust while reinforcing our commitment to compliance and 'Ease of Doing Business.'

Reviewer
Mr. Saptarshi Kar, Director
Om Saptarshi International Service Pvt Ltd ( AEO LO )

Nanliu Manufacturing India Private Limited leverages its AEO Tier-2 status to enhance financial liquidity through deferred duty payments and expedited 45-day refunds. Operationally, it streamlines logistics with self-sealing, waived seal verifications, and priority port clearances. Additionally, dedicated Client Relationship Manager support, paperless declarations, and reduced three-year audit cycles significantly boost administrative efficiency and daily trade operations.

Reviewer
Mr. Chung Yu Shiang, Vice General Manager
NANLIU MANUFACTURING (INDIA) PRIVATE LIMITED ( AEO T2 )

As the Head of Tax – India, Middle East & South Africa for NIVEA, I sincerely appreciate the Customs Department's responsive guidance throughout our AEO certification process. This milestone significantly optimizes our import and export operations through faster clearances, reduced inspections, and improved supply chain reliability. We remain dedicated to maintaining high compliance standards under the AEO programme.

Reviewer
Mr. Sunil Rawat, Head of Tax – India, Middle East & South Africa
Beiersdorf (NIVEA) ( AEO T2 )

As an accredited AEO T3 and Two-Star Export House, Olectra Greentech Limited extends sincere gratitude to the AEO programme for significantly boosting our electric vehicle and insulator operations. Key benefits like priority port movement, deferred payment facilities, and bank guarantee exemptions enhance our liquidity and supply chain speed. Reduced physical examinations and direct document routing further streamline our international trade.

Reviewer
Mr. B. Sharat Chandra, Chief Financial Officer
OLECTRA GREENTECH LIMITED ( AEO T3 )

On behalf of Zelio E-Mobility Limited, Director Kunal Arya expresses sincere gratitude to the Directorate of International Customs for granting the AEO-T2 Certificate. Mr. Arya commends the team for their thorough and professional evaluation process. This certification will enhance supply chain efficiency, duty processing, and priority handling while reinforcing the company's commitment to safety and compliance.

Reviewer
Mr. Kunal Arya, Director
ZELIO E-MOBILITY LIMITED ( AEO T2 )

The Authorised Economic Operator program reflects the trust and predictability Indian Customs places in compliant stakeholders. This prestigious certification signals global trustworthiness backed by customs authorities while offering vital facilitation and Mutual Recognition Agreements. Standing out as more comprehensive and inclusive than international counterparts, receiving this certification is a badge of honor that elevates our global trade standing and operational credibility.

Reviewer
Mr. Samir J Shah, Director
JEENA & CO ( AEO LO )
Certificate

Certificate & Quick links

Quick links
Jump to frequently used pages.